{"id":11,"date":"2024-01-18T09:07:21","date_gmt":"2024-01-18T09:07:21","guid":{"rendered":"https:\/\/athleteupgrade.it\/?page_id=11"},"modified":"2025-09-25T06:10:07","modified_gmt":"2025-09-25T06:10:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/athleteupgrade.it\/fr\/remboursement_retours\/","title":{"rendered":"Politique de Remboursement et Retours"},"content":{"rendered":"<p><\/p>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:heading {\"level\":3} -->\r\n<h3 class=\"wp-block-heading\">Aper\u00e7u<\/h3>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Pour pouvoir b\u00e9n\u00e9ficier d&rsquo;un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat dans lequel vous l&rsquo;avez re\u00e7u. Il doit \u00e9galement \u00eatre dans l&#8217;emballage d&rsquo;origine.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>\u00c9crivez un email \u00e0 info@athleteupgrade.it et nous organiserons le retour.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Pour compl\u00e9ter le retour, nous avons besoin d&rsquo;un re\u00e7u ou d&rsquo;une preuve d&rsquo;achat.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<h3>Remboursements<\/h3>\r\n<p>&nbsp;<\/p>\r\n\r\n<!-- wp:paragraph -->\r\n<p>Une fois que nous aurons re\u00e7u et inspect\u00e9 votre retour, nous vous enverrons un e-mail pour vous informer que nous avons re\u00e7u l&rsquo;article retourn\u00e9. Nous vous informerons \u00e9galement de l\u2019approbation ou du rejet de votre remboursement.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Si votre demande est approuv\u00e9e, le remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre mode de paiement d&rsquo;origine, dans un certain nombre de jours (environ 15 jours).<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><b>Remboursements tardifs ou manquants<\/b><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Si vous n&rsquo;avez pas encore re\u00e7u de remboursement, veuillez v\u00e9rifier \u00e0 nouveau votre compte bancaire.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Contactez ensuite votre soci\u00e9t\u00e9 \u00e9mettrice de carte de cr\u00e9dit : il faudra peut-\u00eatre un certain temps pour que le remboursement soit officiellement comptabilis\u00e9.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Contactez ensuite votre banque. Il faut souvent un certain temps de traitement avant qu\u2019un remboursement soit enregistr\u00e9.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Si vous avez fait tout cela et n&rsquo;avez pas encore re\u00e7u votre remboursement, veuillez nous contacter \u00e0 athleteupgradeplus@gmail.com ou admin@athleteupgrade.it<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Nous rempla\u00e7ons les articles uniquement s&rsquo;ils sont d\u00e9fectueux ou endommag\u00e9s. Si vous devez l&rsquo;\u00e9changer contre le m\u00eame article, veuillez nous envoyer un e-mail \u00e0 admin@athleteupgrade.it et envoyer votre article \u00e0 notre adresse.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Pour retourner votre produit, contactez-nous \u00e0 info@athleteupgrade.it , nous vous donnerons toutes les informations et \u00e9ventuellement une \u00e9tiquette de retour si n\u00e9cessaire.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Nous paierons les frais d&rsquo;exp\u00e9dition pour le retour de votre article pendant la p\u00e9riode de retour (30 jours)<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Le temps n\u00e9cessaire pour que le produit remplac\u00e9 vous soit livr\u00e9 peut varier en fonction de l&rsquo;endroit o\u00f9 vous vivez.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Pour toute question concernant les remboursements et les retours, veuillez nous contacter \u00e0 admin@athleteupgrade.it.<\/p>\r\n<!-- \/wp:paragraph -->","protected":false},"excerpt":{"rendered":"<p>Aper\u00e7u Pour pouvoir b\u00e9n\u00e9ficier d&rsquo;un retour, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat dans lequel vous l&rsquo;avez re\u00e7u. Il doit \u00e9galement \u00eatre dans l&#8217;emballage d&rsquo;origine. \u00c9crivez un email \u00e0 info@athleteupgrade.it et nous organiserons le retour. Pour compl\u00e9ter le retour, nous avons besoin d&rsquo;un re\u00e7u ou d&rsquo;une preuve d&rsquo;achat. 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